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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Shanti Glover

July 16, 2024

5  out of  5 rating by Shanti Glover
"Janice was great ! She had great communication and followed. She really made me feel valued as a customer. State Farm keep Janice around and give her a bonus for making the customer experience top notch !!"
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T Walker

June 20, 2024

5  out of  5 rating by T Walker
"Tiffany is amazing. She definitely works through challenging situations with grace and patience. Her communication is always accurate and she makes time to update you on all stages of any concerns, claims, and policy update changes."
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Farhad Ahmed

April 2, 2024

5  out of  5 rating by Farhad Ahmed
"Highly professional, very helpful and knowledgeable. I enjoyed working with them."
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Ramana Maddela

March 17, 2024

5  out of  5 rating by Ramana Maddela
"Exceptional service, thank you Nancy T. Actually I could not thankyou enough."
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david sullivan

January 10, 2024

5  out of  5 rating by david sullivan
"I was impressed with my agent. Professional and friendly. This was by far the best service anyone could expect and saved me a lot of money. Thank you Mary Elizabeth Burgess."
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Shynequa Dixon

November 22, 2023

5  out of  5 rating by Shynequa Dixon
"If possible ask for Janice Brinkman! She actually cares about your concerns."
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Pat McCollum

November 9, 2023

5  out of  5 rating by Pat McCollum
"Mary Beth and her associates are awesome. They treat you like family. They are very helpful and knowledgeable. I highly recommend them to anyone who is looking for an insurance agent."
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BHA Brown

October 16, 2023

5  out of  5 rating by BHA Brown
"I found the Burgess State Farm Agency when we moved 2 years ago - I was looking for a local SF agent and they're 'just over the fence'. Perfect! I recently spoke with Janice Brinkman about details around renewing my home coverage - she was also Perfect! Some updates to our info after remodeling our kitchen, and a few clarifications, and then on to Janice taking the time to talk. Wonderful how that personal touch feels! Thanks Janice!"
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Ashley Hawkins

October 9, 2023

5  out of  5 rating by Ashley Hawkins
"Janice was so lovely to work with. She explained everything in detail and was very informative and kind. She is so sweet and I’m glad she helped me with the process. Thank you Janice!"
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Josie Rivera

July 11, 2023

5  out of  5 rating by Josie Rivera
"I now have a better understanding of my policy. Thank for your time and kindness."
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Farrah Daye

June 27, 2023

5  out of  5 rating by Farrah Daye
"Janice helped me to understand my policy options and gave me good advice."
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Essence Sowell

February 22, 2023

5  out of  5 rating by Essence Sowell
"Maisue was great! Explained everything to me in detail. She was straight to the point and even explained some things that I didn't know about. Definitely recommend her."
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Sarah Wagoner

January 24, 2023

5  out of  5 rating by Sarah Wagoner
"I had a wonderful session with Patrick. He answered all my insurance questions. It was wonderful to communicate with an empathetic, knowledgeable human being. I truly appreciate the outreach to talk with a client!👍☮️"
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thomas conci

May 31, 2022

5  out of  5 rating by thomas conci
"Delightful experience! Dana is extremely knowledgeable. She asked and provided answers to questions we didn't even consider. Her expertise and professionalism coupled with her friendly demeanor made for a great interaction. We feel we have a real professional in our corner. Good service is so hard to come by but we absolutely found it here."
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Curlan Harvey

May 9, 2021

5  out of  5 rating by Curlan Harvey
"O'kema Anderson was very professional and made the life insurance side of things easy for me and my family. She's knowledgeable and easy to work with. She was able to provide the best coverage which was lower than I expected. She puts the "service" back in customer service. I'm positive she will take care of you like she did me. Thanks O'kema."
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Tyranie Reid

May 4, 2021

5  out of  5 rating by Tyranie Reid
"O'kema Anderson is the most helpful insurance agent I have ever dealt with. She is honest and up front with everything and she actively look for the best rates and coverage annually and are always looking out for the customer. If she can’t offer you a better deal than the company you are with she will tell you. Definitely a person who cares for the customer. Highly recommended from a highly satisfied customer! Thank you O'kema!"
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Liv Burleyson

April 14, 2021

5  out of  5 rating by Liv Burleyson
"After having a bad experience with another local State Farm I decided to transfer to Mary Elizabeth Burgress State Farm office & when I say I couldn’t be more happy. Quickly Ivy Hewitt was able to find me an incredible deal to lower my monthly full coverage while answering any & every question I had. Couldn’t recommend them more !!!"
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Ashley Hale

February 12, 2021

5  out of  5 rating by Ashley Hale
"The staff was very friendly and very helpful! Definitely recommend!"
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Amber-Lynn Simmons

February 12, 2021

5  out of  5 rating by Amber-Lynn Simmons
"Ivy Hewitt has been a great help! She’s very respectful and patient with us when we have questions regarding possible policies and clarifying any confusion if there is any. Would definitely recommend her as an agent and this company as a whole!"
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Hunter Argabrite

February 12, 2021

5  out of  5 rating by Hunter Argabrite
"Awesome Customer Service!"
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Amy Argabrite

February 12, 2021

5  out of  5 rating by Amy Argabrite
"Wonderful customer service team!"
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joe argabrite

February 12, 2021

5  out of  5 rating by joe argabrite
"Very helpful in answering all my questions."
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ashley Jones

November 13, 2020

5  out of  5 rating by ashley Jones
"Lauren Moses was absolutely amazing, she was not pushing about upselling, but she did inform me on different services that the company offers. I’m very happy with the services I received today. Highly recommend Mrs. Mosses ☺️"
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Jasmine Stancil

November 12, 2020

5  out of  5 rating by Jasmine Stancil
"Kendrick assisted me and created an insurance policy that was tailored to my needs. During our interaction, I felt as as if he listened well and was attentive throughout the duration of our call. He was extremely professional, was knowledgeable about my options (which made me feel at ease), was very responsive when it came to answering my questions, and he explained the pieces of my policy that I did not understand without making me feel inferior or annoying for being inquisitive (which was greatly appreciated). Additionally, he made sure to follow up with me to make sure I had everything I needed which made me feel cared for. Overall, Kendrick was spectacular and very friendly, and he deserves a raise. 10/10 would recommend."
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DayDay Jackson

November 6, 2020

5  out of  5 rating by DayDay Jackson
"Lauren was very helpful when starting up my new policy. She answered all questions I had and made sure she give me the right policy! 10/10 service"