State Farm® Insurance Agent Mary Elizabeth Burgess

"Extremely professional and customer centric. Janice took the time to walk me through Home and Auto insurance options, explained me the trade off between levels of coverage, and created a win win opportunity. Not only were the quotes very competitive, but customer service was friendly and patient, which is harder to replicate"

"We were at the DMV and I had my nick name on our insurance and they needed my legal name on it! I called the office and Joshua took excellent care of me and I appreciated it so much! He had the document changed and faxed in no time. The person answering the phone is very friendly and helpful too! Thank you so much for being so helpful, friendly and professional! I highly recommend this Insurance office!"

"Quick note that Janice from this office is absolutely wonderful. She has made my move to NC flawless with auto insurance, even giving me information about my drivers license and registration. She’s very polite and professional . I will be recommending her as much as I can. Thank you Janice !"

"I recently contacted Mary Elizabeth Burgess - State Farm Insurance Agency to get commercial insurance for my contracting business, and I have to say that I had an exceptional experience with this agency, thanks to their outstanding agent, Dominique. From the moment I reached out, Dominique was incredibly responsive, patient, and knowledgeable, walking me through every step of the process and ensuring I fully understood my options. She took the time to tailor a very affordable policy that best suited my business needs, and I felt confident in the choices we made together. The customer service was top-notch, and I couldn't be more grateful for Dominique's professionalism and dedication. I highly recommend this agency for anyone looking for reliable, affordable, and personalized service!"

"Mary Beth is well experienced in her field and helped me make the best decision possible related to my needs for insurance. I highly recommend her and her company."

"We do not yet have a policy with this agent. However, she was very knowledgeable and provided comprehensive guidance in making sure our car is titled and registered correctly. We plan to switch our NC home to her on the next renewal date and will insure our cars with her once we make our move to NC."

"I've loved working with this office! Janice is an absolute joy, and has really helped me out. I'm definitely going to be a returning customer."

"Burgess Insurance is certainly one of a kind. As a new client, Mary Beth and her impeccable team made me feel right at home. Everyone is courteous, efficient, and makes customer service a top priority. My agent Dom is spectacular and went over and above to provide me with the assistance I needed. I highly recommend this agency and look forward to many years of service with them."

"Mary Beth made the process very easy, got me more coverage than I previously had, AND saved me a bunch of money!"

"Mary Beth and her team are EXCELLENT! Have been a customer of theirs for years. They take super great care of their customers. Thank you for taking care of us for so long! Highly recommend them."

"Janice was great ! She had great communication and followed. She really made me feel valued as a customer. State Farm keep Janice around and give her a bonus for making the customer experience top notch !!"

"Tiffany is amazing. She definitely works through challenging situations with grace and patience. Her communication is always accurate and she makes time to update you on all stages of any concerns, claims, and policy update changes."

"Highly professional, very helpful and knowledgeable. I enjoyed working with them."

"Exceptional service, thank you Nancy T. Actually I could not thankyou enough."

"I was impressed with my agent. Professional and friendly. This was by far the best service anyone could expect and saved me a lot of money. Thank you Mary Elizabeth Burgess."

"If possible ask for Janice Brinkman! She actually cares about your concerns."

"Mary Beth and her associates are awesome. They treat you like family. They are very helpful and knowledgeable. I highly recommend them to anyone who is looking for an insurance agent."

"I found the Burgess State Farm Agency when we moved 2 years ago - I was looking for a local SF agent and they're 'just over the fence'. Perfect! I recently spoke with Janice Brinkman about details around renewing my home coverage - she was also Perfect! Some updates to our info after remodeling our kitchen, and a few clarifications, and then on to Janice taking the time to talk. Wonderful how that personal touch feels! Thanks Janice!"

"Janice was so lovely to work with. She explained everything in detail and was very informative and kind. She is so sweet and I’m glad she helped me with the process. Thank you Janice!"

"I now have a better understanding of my policy. Thank for your time and kindness."

"Janice helped me to understand my policy options and gave me good advice."

"Maisue was great! Explained everything to me in detail. She was straight to the point and even explained some things that I didn't know about. Definitely recommend her."

"I had a wonderful session with Patrick. He answered all my insurance questions. It was wonderful to communicate with an empathetic, knowledgeable human being. I truly appreciate the outreach to talk with a client!👍☮️"

"Delightful experience! Dana is extremely knowledgeable. She asked and provided answers to questions we didn't even consider. Her expertise and professionalism coupled with her friendly demeanor made for a great interaction. We feel we have a real professional in our corner. Good service is so hard to come by but we absolutely found it here."

"O'kema Anderson was very professional and made the life insurance side of things easy for me and my family. She's knowledgeable and easy to work with. She was able to provide the best coverage which was lower than I expected. She puts the "service" back in customer service. I'm positive she will take care of you like she did me. Thanks O'kema."