State Farm® Insurance Agent Mary Elizabeth Burgess

"I was switching companies as had issues with the last one and out of the few I contacted, State Farm was on top of it. They worked with me to get the best options to fit my life needs. Working with Janice Brinkman was such a pleasure as she walked me through all the steps for my renters, car and life insurance needs."

"Great experience getting set up with an insurance bundle with Brittany! She was so helpful and explained everything very clearly."

"Brittany Fitzpatrick was The first insurance agent I’ve ever actually worked with that I truly think cares. Extremely communicative, she somehow managed to get me better car insurance and renters insurance for a cheaper rate than my previous insurance with Progressive. I don’t know what kind of magic she worked, but honestly, if I could give her six stars, I would."

"Everything was handled over the phone. Brittany was very responsive and got me great rates when I bundled my home, auto, and umbrella policies."

"I recently had a Connect Session with Janice Brinkman, and I couldn't be happier with the experience. Janice was incredibly patient, knowledgeable, and thorough in explaining my policies and the various benefits available to me. She took the time to answer all of my questions, address every concern, and made sure I fully understood my coverage options without ever making me feel rushed.

I also want to thank the entire agency for the excellent service they continue to provide. My experience with State Farm has been outstanding, especially with their competitive premiums and the fact that my rates have decreased over time with renewals. It's reassuring to work with a company that not only offers great value but also backs it up with exceptional customer service.

Thank you, Janice, and the entire team, for your professionalism, dedication, and commitment to your customers. Highly recommended!"

"Brittany is amazing! She’s prompt and thorough and gives exemplary customer service! I recommend her and State Farm to anyone that needs good quality services."

"Brittany Burgess is a great agent to work with very patient, reliable and professional"

"I would like to sincerely thank Brittany Fitzpatrick at State Farm. From our very first conversation, she has been kind, patient, knowledgeable, informative, and more than helpful every step of the way.

I’m truly grateful to have her as my representative because I trust that she will always take care of my needs and make sure I’m well taken care of.

Thank you, Brittany, for your outstanding customer service and genuine care. You are officially my new BFF lol! 💕

Latonya B."

"We can’t say enough wonderful things about Janice Brinkman! Besides being a very sweet person, she is consistently quick to respond, incredibly knowledgeable, and always willing to help with whatever we need. In an industry that can sometimes feel overwhelming, Janice makes everything easy and stress-free."

"I WOULD CARBON COPY BRITTANY SO YOU COULD NEVER LOOSE HER !!! SHES JUST SIMPLY TOP NOTCH !!!"

"Our family experienced a home fire and severe damage associated with water damage. During this hour of need Tiffany from State Farm Burgess branch has been our focal point and best advocate for us. She has assisted us in coordinating the various activities relating to mitigation, restoration and housing. We may have been unlucky with our home fire but we sure feel fortunate to have her at our side on this time of need. Thank you."

"I recently had the pleasure of working with Brittany Fitzpatrick. She made the insurance process a walk in the park. Friendly, knowledgeable, and always ready to tackle my questions. I highly recommend them to anyone looking for an insurance agency that puts customers first."

"My Experience with Agent Janice Brinkman,was nothing short of Wonderful.
Janice asked all the pertinent question that should be asked when insuring a Townhome ,which Is far more involved than a Home owner policy.
Janice took all my question and concerns and responded in detail of a knowledgeable person knowing what she was doing, who as a new customer could not have been more satisfied.

I am so looking forward to working with Janice and this agency for my insurance needs,

Hal R Martin"

"The staff @ MEB, State Farm is absolutely AMAZING. I met Janice a year ago then, Brittany and Jessie. They all listened very carefully without negative judgement. Very very respectful, professional young ladies. They answered all of my questions, sincerely, they made sure that I understood every step of the process, they got back to me, in a meaningful timely manner. Each of them made me feel like a FAMILY member even before joining. So now we are offically FAMILY and I'm greatful for them all. State Farm has the best rates for your needs. Im so humbly happy 😊."

"With Brittany's help, I was able to switch multiple lines of insurance policies to State Farm. Getting me the best rate amongst competitors, her responsiveness, and assistance through the process encouraged me to make the switch. Shout out Brittany!"

"Joshua was very helpful in bundling my home and auto, saving me a lot of money on each WITH better coverage for my vehicles."

"I must start by saying it was a absolute pleasure speaking with Brittany today.I feel really blessed to come in contact with this office. If I could I would rate my experience 10 stars.Thanks for being patient, understanding and so caring, making sure I was 100 percent satisfied before agreeing to anything. Very excited to join the State Farm family and even more excited to have such a caring insurance team! Burgess State Farm is the only way to go!"

"I grew up in a time where businesses weren't just located in your community they were apart of the community. This is one of the first times where I've walked into a local business and I felt like I was back home. It felt like everyone in the office were a part of the community. Miss Janice was there today to really answer some simple questions but she went over and beyond what I was asking for. Thanks for making me feel at home"

"Just wanted to let everyone know that Joshua is amazing and very helpful. He took the time to help me with no problems. Thanks again Joshua!"

"All the details of my policy were discussed with me with recommendations where some money could be saved. They ask about additional policies but aren't pushy if you decline, which I appreciate. Always professional and courteous."

"Jessica T. has been an absolute pleasure to work with! She is quick and efficient. As a commercial client, I have a lot of requests that are sent to her almost daily and she is fast in getting each and every one of these out in a timely manner. Insurance can be hard but Jessica T and Mary Burgess State Farm has made the process easy to understand!"

"Josh was amazing and was very patient with me and really took the time to break my coverage options down into more digestible pieces. Insurance is already complicated and Josh made everything very easy to understand and was super friendly as well. Top notch customer service and you can tell he knows EXACTLY what hes selling by his in depth product knowledge!! Nobody else I'd rather have as an agent"

"Josh was a true pleasure to work with, he helped me understand the coverage options available to me and was able to make everything extremely simple!"

"A special thanks to Joshua, my local State Farm representative! It was as simple as Sunday morning! In just a few minutes, I was able to obtain a quote and begin my insurance. Documentation and emails were sent quickly and easily! I was delighted and pleasantly amazed!"

"My experience with Insurance Specialist Joshua was easy as 1,2,3. I am more than satisfied with my multi-car policy. Now I can go to the DMV sooner than I thought. Sorry Allstate :)"