Skip to content
Español

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Abel Zau

Abel Zau

July 24, 2026

5  out of  5
rating by Abel Zau
"Janice is exceptional, clear communication and very understanding as well, simply amazing 👏🏽"
Profile photo of Nekia Mba

Nekia Mba

July 23, 2026

5  out of  5
rating by Nekia Mba
"Brittany was amazing! Very professional and super prompt with responses. Highly recommend this office!"
We responded:
"Thank you so much for the wonderful review! We’re thrilled to hear Brittany was professional and prompt, and that you had such a great experience with our office. We truly appreciate your recommendation and hope to serve you again soon at Mary Elizabeth Burgess - State Farm Insurance Agency"
Profile photo of Coleman H

Coleman H

July 18, 2026

5  out of  5
rating by Coleman H
"Brittany was great! Saved me a ton and had answers to all my questions."
We responded:
"Hi Coleman! Thank you for the 5-star review—so glad Brittany was able to help and answer all your questions. We really appreciate you choosing Mary Elizabeth Burgess State Farm Insurance Agency! :)"
Profile photo of danielle fleming

danielle fleming

July 17, 2026

5  out of  5
rating by danielle fleming
"I had an amazing experience working with Ms. Brittany at State Farm! She made the process of getting insurance for my nonprofit organization smooth, stress-free, and easy to understand. She took the time to answer all of my questions, explained my coverage options clearly, and made sure I had the protection my organization needed.

Her professionalism, patience, and genuine care for her clients truly stand out. If you’re looking for someone who is knowledgeable, responsive, and committed to helping you find the right coverage, I highly recommend Ms. Brittany. Thank you for providing such outstanding service!"
We responded:
"Thank you so much for your wonderful review! We’re thrilled to hear that you had an amazing experience with Ms. Brittany at Mary Elizabeth Burgess State Farm Insurance Agency! It means a lot that she made the process smooth, stress-free, and easy to understand—answering your questions, walking you through coverage options clearly, and ensuring your nonprofit had the protection it needed.

We truly appreciate your kind words about her professionalism, patience, and genuine care. Thank you again for the recommendation, and we’re grateful for the opportunity to serve you!"
Profile photo of Debbie Constangy

Debbie Constangy

July 16, 2026

5  out of  5
rating by Debbie Constangy
"I had the pleasure of dealing with Janice in changing our home and auto polices from Amica to State Farm. Her friendly personality and knowledgeable answers to my questions made the difference in changing our insurance coverage. Your agency is very lucky to have someone of her caliber on staff. She is a real asset to your agency."
We responded:
"Thank you for sharing your experience Debbie! We’re so glad to hear that Janice made the process of switching your home and auto policies to State Farm smooth and easy. Her friendly personality and knowledge in answering your questions truly stand out, and we appreciate you recognizing the value she brings to our team.

We’ll be sure to pass along your kind words to Janice—thank you again for choosing Mary Elizabeth Burgess - State Farm Insurance Agency!"
Profile photo of Hannah Collins

Hannah Collins

July 10, 2026

5  out of  5
rating by Hannah Collins
"Brittany is awesome! She was incredibly helpful in discussing my options for auto insurance and helped me get a policy in place super last minute for my DMV appointment. Really appreciated that she was upfront about what to expect in terms of pricing and didn’t try to force me into other random unnecessary products. Huge relief to have this done!!!"
We responded:
"Thank you so much for the kind review! We’re thrilled to hear that Brittany was so helpful and that she made the process clear and stress-free—especially with getting everything set up last minute for your DMV appointment. We also appreciate you mentioning her upfront approach on pricing and her focus on what you actually needed. If you ever have questions or need anything down the road, we’re here to help at the Mary Elizabeth Burgess State Farm Insurance Agency!"
Profile photo of kquickery1

kquickery1

July 8, 2026

5  out of  5
rating by kquickery1
"Brittany was extremely helpful, knowledgeable, and patient while reviewing and quoting my homeowners insurance policy. She took the time to answer all of my questions, explain my options clearly, and made the entire process easy to understand. I truly appreciated her excellent customer service and would highly recommend working with her."
We responded:
"Thank you so much for your wonderful review! We’re thrilled to hear that Brittany was able to make the process easy to understand and that she was both knowledgeable and patient while answering all of your questions. Your recommendation means a lot to us here at Mary Elizabeth Burgess - State Farm Insurance Agency—we truly appreciate your trust and are here to help whenever you need anything."
Profile photo of Adam Holzmeyer

Adam Holzmeyer

July 6, 2026

5  out of  5
rating by Adam Holzmeyer
"Switched to State Farm from Erie Insurance, Brittany did an amazing job. It was an easy and smooth process."
We responded:
"Thank you for the great review! We’re so glad to hear switching from Erie to State Farm was easy and smooth—and that Brittany did an amazing job. We truly appreciate your business at Mary Elizabeth Burgess State Farm Insurance Agency!"
Profile photo of Ava Rose Friedman

Ava Rose Friedman

July 2, 2026

5  out of  5
rating by Ava Rose Friedman
"Janice Brinkman was a pleasure to talk to, she is personable and experienced. While setting up my new auto insurance policy, she explained everything in detail and made sure I understood everything each step of the way. She was a pleasure to talk to!"
We responded:
"Hi Ava!

Thank you so much for your kind review! We’re thrilled to hear that Janice was personable, experienced, and took the time to explain each step clearly while setting up your new auto insurance policy. We’re glad you felt confident and well-informed throughout the process.
We truly appreciate your business and your feedback about the Mary Elizabeth Burgess State Farm Insurance Agency!"
Profile photo of Jimmy Patiño

Jimmy Patiño

June 27, 2026

5  out of  5
rating by Jimmy Patiño
"⭐⭐⭐⭐⭐
Working with Rocio Smith has been, without a doubt, one of the best experiences I’ve ever had when purchasing insurance. Her professionalism, expertise, and commitment to her clients are truly exceptional. She took the time to understand my needs, explained every coverage option with complete transparency, and helped me choose the policy that offered the best value and protection for my situation.

What sets Rocio apart is her honesty, responsiveness, and the confidence she inspires throughout the entire process. At no point did I feel pressured—instead, I received personalized guidance focused on protecting my best interests. It is clear that her priority is delivering outstanding service and building long-term relationships with her clients.
I highly recommend Rocio Smith to anyone looking for a knowledgeable.!!!!"
We responded:
"Thank you so much for your kind review! We’re thrilled to hear that your experience with Rocio was among the best you’ve had when purchasing insurance.

It means a lot that you felt her professionalism, expertise, transparency, and responsiveness throughout the process. We truly appreciate you recognizing her commitment to providing personalized guidance—focused on protecting your best interests—without any pressure.

Thank you again for the recommendation and for trusting the Mary Elizabeth Burgess State Farm Insurance Agency with your coverage!"
Profile photo of Donald Gross

Donald Gross

June 19, 2026

5  out of  5
rating by Donald Gross
"Great experience working with Brittany Fitzpatrick today. She took as much time as I needed to go through my policies. She suggested some changes that I feel are well worth it. She answered all of my questions and understood my wants and needs.
Excellent experience with Brittany."
We responded:
"Thank you for taking the time to share your review! We’re so glad to hear you had a great experience with Brittany. It’s wonderful that she took the time you needed to review your policies, answered all your questions, and helped suggest changes that align with your wants and needs. The Mary Elizabeth Burgess State Farm Insurance Agency Team truly appreciates your feedback!"
Profile photo of MARCINA

MARCINA

June 15, 2026

5  out of  5
rating by MARCINA
"I was switching companies as had issues with the last one and out of the few I contacted, State Farm was on top of it. They worked with me to get the best options to fit my life needs. Working with Janice Brinkman was such a pleasure as she walked me through all the steps for my renters, car and life insurance needs."
We responded:
"Thank you for the 5 Star review! We’re so glad you chose Mary Elizabeth Burgess State Farm Insurance Agency and that our team could make the transition easier after your prior experience. It’s great to hear Janice was such a pleasure to work with and helped you understand each step for your renters, car, and life insurance—making sure you had the best options for your needs. We truly appreciate your trust and support!"
Profile photo of Cailyn Gombka

Cailyn Gombka

June 12, 2026

5  out of  5
rating by Cailyn Gombka
"Great experience getting set up with an insurance bundle with Brittany! She was so helpful and explained everything very clearly."
We responded:
"Thank you so much for the wonderful review! We’re thrilled to hear Brittany was helpful and explained everything clearly throughout your insurance bundle setup. We truly appreciate your trust and are always here at Mary Elizabeth Burgess State Farm Insurance if you need anything in the future. 😊"
Profile photo of Hannah Christensen

Hannah Christensen

June 12, 2026

5  out of  5
rating by Hannah Christensen
"Brittany Fitzpatrick was The first insurance agent I’ve ever actually worked with that I truly think cares. Extremely communicative, she somehow managed to get me better car insurance and renters insurance for a cheaper rate than my previous insurance with Progressive. I don’t know what kind of magic she worked, but honestly, if I could give her six stars, I would."
We responded:
"Thank you for the amazing review! We’re so happy to hear Brittany made such a positive impact—especially with her communication, care, and helping you secure better car and renters coverage at a cheaper rate than what you had with Progressive. We truly appreciate your trust and that “six stars” means a lot! If you ever need anything, the Mary Elizabeth Burgess State Farm Insurance Agency team is here to help. 🌟"
Profile photo of David Waugh

David Waugh

June 5, 2026

5  out of  5
rating by David Waugh
"Everything was handled over the phone. Brittany was very responsive and got me great rates when I bundled my home, auto, and umbrella policies."
We responded:
"Hi there David! Thanks for the great review! We’re glad Brittany was able to help you so efficiently over the phone and secure excellent bundled rates for your home, auto, and umbrella insurance policies. We truly appreciate your business at the Mary Elizabeth Burgess State Farm Insurance Agency!"
Profile photo of Haris Hussain

Haris Hussain

June 5, 2026

5  out of  5
rating by Haris Hussain
"I recently had a Connect Session with Janice Brinkman, and I couldn't be happier with the experience. Janice was incredibly patient, knowledgeable, and thorough in explaining my policies and the various benefits available to me. She took the time to answer all of my questions, address every concern, and made sure I fully understood my coverage options without ever making me feel rushed.

I also want to thank the entire agency for the excellent service they continue to provide. My experience with State Farm has been outstanding, especially with their competitive premiums and the fact that my rates have decreased over time with renewals. It's reassuring to work with a company that not only offers great value but also backs it up with exceptional customer service.

Thank you, Janice, and the entire team, for your professionalism, dedication, and commitment to your customers. Highly recommended!"
We responded:
"Hi Haris, Thank you so much for your wonderful review! We’re thrilled to hear you had a great session with Janice. Her patience, knowledge, and commitment to making sure you fully understand your coverage truly matter to us.

We also appreciate your kind words about our Mary Elizabeth State Farm Insurance Agency Team — providing value and outstanding customer service is exactly what we strive for every day.

Thank you again for recommending us, and we’re here anytime you need help!"
Profile photo of Delta89

Delta89

June 2, 2026

5  out of  5
rating by Delta89
"Brittany is amazing! She’s prompt and thorough and gives exemplary customer service! I recommend her and State Farm to anyone that needs good quality services."
We responded:
"Thank you so much for your kind review of the Mary Elizabeth Burgess State Farm Insurance Agency! We’re thrilled to hear that our Brittany was prompt, thorough, and provided exemplary customer service. Your recommendation of both Brittany and State Farm means a lot—we truly appreciate your support!"
Profile photo of Shakeshia Nicholson

Shakeshia Nicholson

May 31, 2026

5  out of  5
rating by Shakeshia Nicholson
"Brittany Burgess is a great agent to work with very patient, reliable and professional"
We responded:
"Thank you so much for your kind review! We’re thrilled to hear Brittany was patient, reliable, and professional throughout your experience. We truly appreciate you taking the time to share this, and the whole Mary Elizabeth Burgess State Farm Insurance Agency Team is here for you anytime you need further assistance!"
Profile photo of La La

La La

May 22, 2026

5  out of  5
rating by La La
"I would like to sincerely thank Brittany Fitzpatrick at State Farm. From our very first conversation, she has been kind, patient, knowledgeable, informative, and more than helpful every step of the way.

I’m truly grateful to have her as my representative because I trust that she will always take care of my needs and make sure I’m well taken care of.

Thank you, Brittany, for your outstanding customer service and genuine care. You are officially my new BFF lol! 💕

Latonya B."
We responded:
"Latonya, thank you so much for your kind review! We’re thrilled to hear that Brittany at Mary Elizabeth Burgess State Farm Insurance Agency has been helpful from start to finish—being patient, knowledgeable, and truly caring. Your trust and appreciation mean a lot, and we’re so glad she’s been there to make sure you’re well taken care of.

Thank you again for sharing your experience, and we love the “new BFF” energy! 💕"
Profile photo of Lynn Bakstad

Lynn Bakstad

May 22, 2026

5  out of  5
rating by Lynn Bakstad
"We can’t say enough wonderful things about Janice Brinkman! Besides being a very sweet person, she is consistently quick to respond, incredibly knowledgeable, and always willing to help with whatever we need. In an industry that can sometimes feel overwhelming, Janice makes everything easy and stress-free."
We responded:
"Thank you so much Lynn! We’re thrilled to hear you had such a great experience with Janice. She truly is responsive, knowledgeable, and makes the process feel easy and stress-free—and we’re so glad that came through for you. We appreciate your recommendation of Mary Elizabeth Burgess State Farm Insurance Agency!"
Profile photo of Alicia Whorton

Alicia Whorton

May 13, 2026

5  out of  5
rating by Alicia Whorton
"I WOULD CARBON COPY BRITTANY SO YOU COULD NEVER LOOSE HER !!! SHES JUST SIMPLY TOP NOTCH !!!"
We responded:
"Thank you so much for your fantastic review, Alicia! We're thrilled to hear that Brittany provided you with top-notch service. We'll be sure to pass along your kind words to her. Your support of the Mary Elizabeth Burgess State Farm Insurance Agency means a lot to us!"
Profile photo of Jose Chirino

Jose Chirino

April 29, 2026

5  out of  5
rating by Jose Chirino
"Our family experienced a home fire and severe damage associated with water damage. During this hour of need Tiffany from State Farm Burgess branch has been our focal point and best advocate for us. She has assisted us in coordinating the various activities relating to mitigation, restoration and housing. We may have been unlucky with our home fire but we sure feel fortunate to have her at our side on this time of need. Thank you."
We responded:
"Thank you so much for sharing your experience and kind words. We were truly sorry to hear about the challenges your family has faced with the home fire and water damage. It means a great deal to know that Tiffany was able to provide the support and advocacy you needed during such a difficult time. Our team at Mary Elizabeth Burgess State Farm Insurance Agency is committed to helping our customers every step of the way, and we’re grateful to have been able to assist you through the mitigation, restoration, and housing process. Please don’t hesitate to reach out if you need anything further — we’re here for you. Wishing your family all the best as you move forward."
Profile photo of Jose Ortega

Jose Ortega

April 23, 2026

5  out of  5
rating by Jose Ortega
"I recently had the pleasure of working with Brittany Fitzpatrick. She made the insurance process a walk in the park. Friendly, knowledgeable, and always ready to tackle my questions. I highly recommend them to anyone looking for an insurance agency that puts customers first."
We responded:
"Thank you for sharing your positive experience with Brittany at the Mary Elizabeth Burgess State Farm Insurance Agency! We're delighted to hear that she made the insurance process easy and enjoyable for you. Providing friendly and knowledgeable service is our top priority, and we're glad it showed. We appreciate your recommendation and look forward to serving you for years to come!"
Profile photo of Hal Martin

Hal Martin

April 17, 2026

5  out of  5
rating by Hal Martin
"My Experience with Agent Janice Brinkman,was nothing short of Wonderful.
Janice asked all the pertinent question that should be asked when insuring a Townhome ,which Is far more involved than a Home owner policy.
Janice took all my question and concerns and responded in detail of a knowledgeable person knowing what she was doing, who as a new customer could not have been more satisfied.

I am so looking forward to working with Janice and this agency for my insurance needs,

Hal R Martin"
We responded:
"Thank you so much for your kind words and detailed feedback! We’re delighted to hear that Janice provided you with knowledgeable and attentive service. It’s wonderful to know she addressed all your questions and concerns thoroughly. We truly value your trust and look forward to supporting you with all your insurance needs for years to come here at the Mary Elizabeth Burgess State Farm Insurance Agency!"
Profile photo of Rochelle White

Rochelle White

April 10, 2026

5  out of  5
rating by Rochelle White
"The staff @ MEB, State Farm is absolutely AMAZING. I met Janice a year ago then, Brittany and Jessie. They all listened very carefully without negative judgement. Very very respectful, professional young ladies. They answered all of my questions, sincerely, they made sure that I understood every step of the process, they got back to me, in a meaningful timely manner. Each of them made me feel like a FAMILY member even before joining. So now we are offically FAMILY and I'm greatful for them all. State Farm has the best rates for your needs. Im so humbly happy 😊."
We responded:
"Thank you so much for your wonderful review! We're thrilled to hear that Janice, Brittany, and Jessie provided you with such respectful, professional, and caring service. Making you feel like family is exactly what we strive for, and it means a lot to know we succeeded. We're grateful to have you as part of our State Farm family and look forward to supporting you for years to come. If you ever have any questions or need assistance, don’t hesitate to reach out. Thanks again for choosing Mary Elizabeth Burgess State Farm Insurance Agency! 😊"